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Frequently Asked Questions

Can I pay by Card?

Absolutely, all major credit and debit cards are accepted along with cheques. Accounts are available and of course we love cash.

Do you have tile cutter chisels and wheels?

Yes we do, we endeavor to carry all those ancillary items needed at short notice.

Do you repair nail guns?

Yes, repairs and maintenance are services provided, not only your nail guns but also your elevators. Furthermore, we provide elevator hire for the period of time yours is in for repair. We also stock many spare parts for these products that are readily available for your convenience.

How often do you deliver?

We deliver to most areas once or twice a week depending on the demand. However, if you are desperate for a product, we are committed to get it you within your time frame.

what can you do to help me?

If I run short of pointing and I’m desperate to finish the job but can’t leave the site, what can you do to help me?

Generally speaking if you run into trouble and are unable to get here, we can get something to you within a couple of hours. Of course, there can be no guarantee of that, but to date we have a 100% record of customer satisfaction in this area.

We live out at Penrith, how can you service us?

We service the whole of Sydney & the Central Coast and for your convenience we are happy to deliver all orders in and around this area. We do have a $30.00 delivery fee, but with the price structure we have in place that should more than accommodate the additional cost in delivery.

What is your ‘Contractors’ page all about?

The ‘Contractors’ page is about advertising for you. If you place your details on the ‘Contractors’ page with phone numbers and areas you work in, not only will this be picked up by builders and the general public looking for roofers but also other roofers looking for extra help.

We are beginning to get customers calling enquiring about roofers in their area, we now direct them straight to our ‘Contractors’ page on our website.

What time do you open?

Our opening hours are from 6am – 4.00pm Monday – Friday.
If your running late, call us, we will have your order ready and waiting and we are happy to stay behind.