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Terms of Service

Use of our Online Store
  1. It is your responsibility to ensure that all information provided by you regarding your order is complete, accurate, and up to date.

  2. Your order becomes effective once you click “Place Order” on the checkout page of this website. You cannot cancel an order on the website after clicking “Place Order”.

  3. If you select delivery at checkout, you must pay for delivery in addition to the price of the goods. The delivery price will be shown at checkout.

  4. We accept no liability for the costs associated with ordering an incorrect product. We may offer a refund (in accordance with our refund policy) however, we will not be liable for the cost of the redelivery, nor will we pick-up incorrectly ordered products.

  5. We will endeavour to ensure your delivery arrives on time, however, we will not be liable if the delivery of your goods is delayed for any reason.

  6. We will not be liable for any damage, loss or theft that occurs to your products after the delivery (or pick-up) is completed.

  7. All other warranties and representations, except those which are non-excludable in law, are excluded. If the Goods are defective or do not meet these warranties, we will refund the price or repair or replace the Goods. We exclude liability for indirect or consequential loss. We will not be liable if you have failed to follow instructions, modified the goods or used them for an unintended purpose.

  8. The products shown on this website are graphical representations of the products we have available for purchase. You, therefore, agree that product characteristics such as colour, shape and size may vary when comparing these online images to the physical products. We cannot guarantee that your computer monitor's display of any colour will be accurate.

  9. To the maximum extent permitted by law, you indemnify and forever hold harmless Sydney Roof & Building Supplies from all liability (however so arising, including as a result of negligence, and including any loss, claim, damage, demand, injury or death and a fine or penalty imposed by a statutory or other authority) caused or contributed to by your negligent act or omission or any breach of these conditions, or otherwise arising from Sydney Roof & Building Supplies supplying the Goods in accordance with these conditions. You will not be liable under this indemnity to the extent the relevant liability arises from the negligence or wilful default of Sydney Roof & Building Supplies.

  10. It is your responsibility to notify Sydney Roof & Building Supplies (prior to delivery) if there are any safety hazards or obstacles that may prevent or hinder delivery. Failure to do so may result in the delivery driver being unable to complete the delivery. We accept no liability for the cost of a re-delivery under these circumstances. 

  11. All prices on this website are inclusive of Goods and Services Tax.

  12. Prices for our products are subject to change without notice.

  13. We reserve the right but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction.

  14. These conditions are governed by the laws of the State or Territory in which the Goods are supplied. Sydney Roof & Building Supplies and you submit to the non-exclusive jurisdiction of the courts of that State or Territory.

Use of our Website
  1. By using this website you agree to be bound by the following conditions. 

  2. This website (including all of its contents) is subject to copyright which is owned by Sydney Roof & Building Supplies.

  3.  ​We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

  4. You release Sydney Roof & Building Supplies and affiliates to the fullest extent permitted by law from any and all claims arising out of or related to the use of material or information made available through this website.

  5. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

  6. Prices are subject to change, without notice and we reserve the right at any time to modify or discontinue any product (or any part or content thereof) without notice at any time.

  7. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

  8. You must only use this website, and you must only display, copy, distribute download and print portions of this website for your own personal use. You must not attempt to change, reproduce, add to, remove, hack or interfere with this website or its material.

  9. We cannot guarantee any file, data or program available for download from this website (or any linked website) is free of viruses and you assume the risk of any damage to your computer as a result of using this website. This website may be inaccessible from time to time due to events outside Sydney Roof & Building Supplies' control or maintenance requirements.

  10. These conditions are governed by laws of the State of New South Wales, Australia. You submit to the non-exclusive jurisdiction of the courts of the State. 

Privacy Policy
Privacy Policy


When you browse our website, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. With your permission, we may send you emails about Sydney Roof & Building Supplies. 



How do you get my consent?

When you provide us with personal information, we imply that you consent to us collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.


How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us.



We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.



Our website is hosted on Wix.

Your data is stored through Wix’s data storage, databases and the general Wix application. 



In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service. When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.



To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.



By using this site, you represent that you are at least the age of majority in your state of residence, or that you are the age of majority in your state of residence and you have given us your consent to allow any of your minor dependents to use this site.



We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our website is acquired or merged with another company, your information may be transferred to the new owners.



If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us via our contact page. 

Refund Policy
Refund Policy

We do not offer refunds for change of mind, or if you incorrectly ordered. 

​If a received product is not as stated, defective or damaged, please contact us. If you can provide satisfactory evidence that the product has a major fault you may reject the product and seek a refund or exchange. In the event of a return, you will be liable for the cost of return delivery. 

​Refunds will be issued using your original payment method. If a debit or credit card was used, then the cardholder and the same card must be present to complete the transaction.

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